Privacy Policy
Effective Date: January 2025

(Introduction)
Welcome to SugClean. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. It outlines the types of data we gather, how it is utilized, and your rights regarding your information. This policy applies only to data collected online through our website and does not cover information obtained offline or through other means, such as phone calls, mail, or in-person interactions.

### Acceptance and Updates
By using our website, you consent to the collection and use of your information as described in this Privacy Policy. SugClean reserves the right to update or modify this policy at any time. Changes will be posted with an updated "Effective Date." Continued use of our website after such updates constitutes acceptance of the revised policy.

### Information We Collect
We collect two types of information:

- Personal Information (PII): Data you provide directly, such as your name, email address, mailing address, payment details, and other information submitted when registering, making purchases, or subscribing to our services.

- Automatic Data Collection: We may automatically collect information such as your IP address, browser type, device identifiers, and browsing activity to enhance user experience and analyze website traffic. This data is collected through cookies, web beacons, and similar tracking technologies.

### How We Use Your Information
The information we collect is used to:

- Process transactions and manage your account.
- Improve website functionality and content.
- Personalize user experience and provide tailored promotions.
- Send updates, promotions, and service-related communications.
- Deliver targeted advertising via email, SMS, or digital marketing channels in compliance with advertising policies.

You may opt out of marketing communications by following the "unsubscribe" link in our emails or contacting us directly.

### Cookies and Tracking Technologies
We use cookies (small files stored on your device) and web beacons (transparent images in emails or on our website) to track interactions, improve user experience, and collect analytical data. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

### Third-Party Links and Advertisers
Our website may contain links to third-party websites and advertisements. These external entities may use cookies or other tracking technologies to collect data. SugClean is not responsible for their privacy practices, and we recommend reviewing their privacy policies if you have concerns.

### Sharing Your Information
We may share your information with trusted third-party partners, including:

- Service providers for payment processing, order fulfillment, and marketing support.
- Partners for joint promotions or cooperative services.

All partners are required to handle your data securely and use it only for authorized purposes. We do not sell or share personally identifiable information with advertisers or other third parties for direct monetary compensation.

### Legal Requirements and Business Transfers
We may disclose your information:

- If required by law, regulation, or legal processes.
- To protect the rights, safety, or property of SugClean or its users.
- In connection with a business transaction such as a merger, acquisition, or sale of assets.

### Google Services and Third-Party Analytics
We use Google Analytics to analyze user behavior and optimize marketing strategies. Features include:

- Remarketing
- Display Network Impression Reporting
- Demographics and Interest Reporting

Additionally, we may use advertising services from platforms like Google Ads and Facebook. Our data collection and usage comply with their policies, and users can manage their preferences through their respective ad settings or opt-out options.

### GDPR and CCPA Compliance
Although SugClean primarily serves U.S. customers, we respect the privacy rights of users under the GDPR and CCPA:

- GDPR: European Economic Area (EEA) residents can request access, correction, or deletion of their personal data by contacting us at [email protected].
- CCPA: California residents can request access to, deletion of, or opt out of sharing their personal information by contacting [email protected].

### Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected such information, please contact us for its removal.

### Data Security and Retention
We store your information on secure servers and implement protective measures against unauthorized access, alteration, or disclosure. Access is limited to authorized personnel. Data is retained only as long as necessary to provide services or comply with legal obligations.

### Your Rights and Choices
You have the right to:

- Access and update your personal information.
- Request correction or deletion of your data.
- Opt out of marketing communications.

To exercise your rights or for inquiries, contact us at [email protected].

### Policy Changes
SugClean reserves the right to update this Privacy Policy at any time. Updates will be posted on this page, and significant changes will be communicated via email or a notice on our website.

Fulfillment House Return Address:
PO BOX 90129
Lakeland, FL 33804